Shipping policy
Shipping Policy
At OUTSIDER, we want your order to reach you safely and on time. Please review the information below for details about our shipping and delivery process.
Shipping Methods
We currently offer:
Standard Shipping
Estimated delivery after dispatch: 2–5 business days
Overall estimated delivery, including processing: approximately 4–8 business days. These are estimates, not guaranteed delivery dates.
Shipping options may vary depending on your delivery location.
Shipping Costs
Orders below ₹700: ₹39 shipping.
Orders of ₹700 or more: FREE shipping.
Any applicable shipping charges will be clearly displayed at checkout before you complete your order.
Order Processing
Orders are typically processed within 2–3 business days after payment is successfully received.
Orders placed on weekends or public holidays may begin processing on the next business day.
Please note that processing time is separate from the shipping and delivery timeframe.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
You can use the tracking number provided to monitor your shipment's progress.
Please allow 24–48 hours for tracking information to become active after your order has been shipped.
Delivery Delays
Delivery estimates are provided by the shipping carrier and are not guaranteed.
Unexpected delays may occur due to factors such as:
Weather conditions
Public holidays
Carrier disruptions
Incorrect or incomplete delivery information
High shipping volumes
Customs processing
Other circumstances outside our control
If your order is delayed, please check your tracking information first. If your package has not received an update for an extended period, contact us at outsiderdrip@gmail.com and we will help you investigate the issue.
Incorrect or Failed Delivery
Please make sure your shipping address and contact information are accurate before placing your order.
OUTSIDER is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated address information provided by the customer.
If a package is returned to us because of an incorrect address or failed delivery attempt, additional shipping charges may apply for reshipment.
International Shipping
We currently do not offer international shipping.
International shipping may be introduced in the future as OUTSIDER expands.
Questions About Your Order
If you have questions about your shipment or delivery, contact us at:
Please include your order number when contacting us so we can assist you as quickly as possible.
OUTSIDER
Made for those who don't fit in.