Terms of service

Terms of Service

Last Updated: October 28, 2026

Welcome to OUTSIDER. These Terms of Service govern your use of our store and your purchase of products from us.

By accessing our store or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our store.

1. Account Terms

You may be required to provide certain information to place an order or access certain features of our store.

You agree to provide accurate, complete, and up-to-date information when placing an order or creating an account.

You are responsible for keeping your account information and login credentials secure and for all activity carried out through your account.

OUTSIDER reserves the right to suspend or terminate accounts that are used fraudulently, unlawfully, or in violation of these Terms.

2. Pricing and Payment

All prices displayed on our store are listed in Indian Rupees (₹) unless otherwise stated.

We reserve the right to change product prices, offers, discounts, and promotions at any time without prior notice.

The price charged for your order will be the price displayed at the time you complete your purchase, subject to any applicable taxes or charges shown at checkout.

Payment must be successfully completed before an order can be processed, unless a different payment method is explicitly offered by OUTSIDER.

We use third-party payment providers to securely process payments. We do not directly store your complete payment card details.

3. Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, measurements, and other information displayed on our store are accurate.

However, colors may appear slightly different depending on your device or screen settings.

Product images may also contain slight variations due to photography, lighting, manufacturing, or production processes.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Order Acceptance

Placing an order on our store does not automatically guarantee that the order will be accepted.

OUTSIDER reserves the right to accept, decline, cancel, or limit an order for reasonable reasons, including:

Product availability
Pricing or listing errors
Suspected fraudulent activity
Incorrect customer information
Shipping restrictions
Technical errors
Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate method.

We may contact you using the information provided during checkout if additional information is required to process your order.

5. Shipping and Delivery

Orders are generally processed within 2–3 business days after successful payment.

Estimated delivery times are 2–5 business days after the order has been shipped.

Overall estimated delivery, including processing, is approximately 4–8 business days. These are estimates, not guaranteed delivery dates. Delivery times may vary depending on the destination, courier, weather, public holidays, operational disruptions, or other circumstances outside our control.

Once an order has been handed over to the shipping carrier, delays caused by the carrier are outside our direct control.

Please ensure that your shipping address, phone number, and other delivery information are accurate before completing your order.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Eligible return requests must generally be submitted within 7 days of delivery and must meet the conditions specified in our Return & Refund Policy.

Products that have been worn, washed, altered, damaged after delivery, or otherwise fail to meet the applicable return requirements may not be eligible for a return or refund.

For damaged, defective, or incorrect products, please contact us at outsiderdrip@gmail.com within the timeframe specified in our Return & Refund Policy.

7. Prohibited Uses

You agree not to use our store or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not:

Violate any applicable Indian law or regulation
Attempt to gain unauthorized access to our store or systems
Interfere with the security or operation of our store
Submit false or misleading information
Use our store for fraudulent transactions
Attempt to obtain products or discounts through unauthorized means
Copy, reproduce, distribute, or exploit our store content without permission
Upload malicious code, viruses, or other harmful material
Use automated systems to scrape, collect, or misuse store content without our permission
Engage in activity that could harm OUTSIDER, its customers, or its service providers

We reserve the right to restrict or terminate access to our store if we reasonably believe these Terms have been violated.

8. Intellectual Property

All content on this store, including but not limited to the OUTSIDER name, logo, designs, graphics, photographs, text, product images, store layout, and other materials, is owned by or licensed to OUTSIDER unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially exploit our intellectual property without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, OUTSIDER will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of our store or purchase of our products.

We are not responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, third-party service interruptions, government actions, or other events outside our control.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited under applicable Indian law.

Where liability cannot be excluded, our liability will be limited to the extent permitted by applicable law.

10. Governing Law and Jurisdiction

These Terms of Service are governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, your use of our store, or your purchase from OUTSIDER will be subject to the jurisdiction of the competent courts in Siliguri, West Bengal, India, subject to applicable law.

Nothing in these Terms prevents a consumer from exercising any rights or remedies available to them under applicable Indian consumer protection laws.